Terms of Service

1. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements and that all information you provide is accurate.

2. The Service

Narratiq is a screenwriting tool that provides an editor, formatting, import/export, and AI-assisted features such as coverage, structural diagnostics, and writing suggestions. We may modify, suspend, or discontinue any part of the Service at any time, with or without notice.

3. Accounts and security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly at support@narratiq.app if you suspect unauthorized use. We are not liable for any loss arising from unauthorized use of your account.

4. Subscriptions, billing, and refunds

• Paid plans are billed on a recurring basis (monthly or annually) through our payment processor, Stripe, until cancelled.
• Your subscription renews automatically at the then-current price unless you cancel before the renewal date. You authorize us to charge your payment method for each renewal.
• You may cancel at any time; cancellation takes effect at the end of the current billing period, and you retain access until then.
• Except where required by law, payments are non-refundable and we do not provide refunds or credits for partial periods, unused features, or usage allowances.
• We may change prices or plan features prospectively; we will give reasonable notice of material changes, which take effect on your next renewal.

5. Your content and ownership

You retain all ownership rights in the screenplays, text, and other material you create or upload (“Your Content”). We do not claim ownership of Your Content.

You grant PavlEx a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transmit, and display Your Content solely as necessary to operate and provide the Service to you (including sending it to AI providers to fulfill your requests). This license ends when you delete Your Content or close your account, except for residual copies retained for a limited time in routine backups. We do not use Your Content to train AI or machine-learning models.

You are solely responsible for Your Content and represent that you have all necessary rights to it and that it does not infringe any third-party rights or violate any law.

6. AI features — no guarantees

AI-generated output (including coverage, scores, diagnostics, and suggestions) is produced by automated systems and may be inaccurate, incomplete, or unsuitable for your purposes. It is provided for creative assistance only and does not constitute professional, legal, financial, or other advice. You are responsible for reviewing and verifying any output before relying on it. We make no representation that AI output is original, non-infringing, or fit for any particular purpose, and you use it at your own risk.

7. Bring-your-own-key (BYOK)

If you connect your own third-party AI provider key, you are responsible for complying with that provider’s terms and for all charges incurred under your key. We store such keys in encrypted form and use them only to process requests you initiate. We are not responsible for the acts, omissions, availability, or billing of third-party providers.

8. Acceptable use

You agree not to:

• use the Service for any unlawful, infringing, or harmful purpose;
• upload content you do not have the right to use, or that is illegal, defamatory, or violates others’ rights;
• attempt to gain unauthorized access to the Service, other accounts, or our systems;
• reverse engineer, scrape, or interfere with the Service, or circumvent usage limits or security features;
• resell or provide the Service to third parties except as expressly permitted; or
• use the Service to develop a competing product or to train a competing model.

We may suspend or terminate your access for any violation of these Terms.

9. Intellectual property

The Service, including its software, design, trademarks, and content (excluding Your Content), is owned by PavlEx Incorporated and its licensors and is protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service in accordance with these Terms. No other rights are granted.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT ANY OUTPUT WILL BE ACCURATE OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PAVLEX INCORPORATED AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR CONTENT, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

12. Indemnification

You agree to indemnify, defend, and hold harmless PavlEx Incorporated and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to Your Content, your use of the Service, or your violation of these Terms or of any law or third-party right.

13. Dispute resolution; binding arbitration; class-action waiver

Please read this section carefully — it affects your legal rights.

• Informal resolution. Before starting arbitration, you agree to first contact us at support@narratiq.app and attempt to resolve the dispute informally for at least 30 days.
• Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be settled by binding individual arbitration administered under the rules of a recognized arbitration provider, rather than in court, except that either party may bring an individual claim in small-claims court. The Federal Arbitration Act governs the interpretation and enforcement of this provision.
• Class-action waiver.You and PavlEx agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person’s claims.
• Opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing support@narratiq.app with your account email and a statement that you wish to opt out of arbitration.

14. Governing law and venue

These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict-of-laws rules. Subject to the arbitration provision above, any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in Illinois, and you consent to the personal jurisdiction of those courts.

15. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access at any time, with or without notice, if you violate these Terms or if we discontinue the Service. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.

16. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will revise the “Last updated” date and provide reasonable notice where appropriate. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

17. Miscellaneous

These Terms, together with our Privacy Policy, are the entire agreement between you and PavlEx regarding the Service. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

18. Contact

Questions about these Terms? Contact PavlEx Incorporated at support@narratiq.app.